Effective written communication


Course participants will learn how to:
i) Plan an effective written communication
– understand the audience
– clarity of message
– tone of voice
– persuasive writing

ii) Use of Plain English
– writing with energy
– personalisation
– things to avoid

iii) Writing effectively for different formats
– e-mail
– presentations
– newsletter articles
– websites

This is a participative training session. Participants consolidate their learning with practical writing exercises and are coached to give each other positive, constructive feedback.

Optimal group size

Length of course
½ day